SHIPPING POLICY

  • Yes, I ship internationally.

  • All prints are printed and shipped in Canada.

  • Production time can be anywhere from 3-5 business days.

  • I do not accept returns, exchanges or cancellations once an order has been placed.

    However, if there is a problem with your order (i.e. your package arrives damaged), please contact me within 14 days of receiving your order using the contact form on my website, or e-mail me at moonjube@gmail.com

  • Buyers are responsible for any customs or import duties that may apply. I am not responsible for delays due to customs.

  • I strive to process all orders within 1-2 business days. Please note that production time on products varies depending on the product. For instance, print orders can be anywhere between 3-5 business days, but other products may take longer. All of my products are made to order, which means that processing can take a little longer at times.

    Please note that your parcel may be shipped in different packages and may not all arrive at the same time, as some of my items are made in different locations.

    You will receive a shipping confirmation email with tracking information once your order has been shipped.

    I offer a variety of shipping options for certain products for faster delivery.

    Please ensure your mailing address is correct to ensure a smooth delivery. I am not responsible for lost packages due to incorrect mailing address.

  • At this time, I do not offer gift wrapping?